Who We Are

About City88 — An Online Gaming Platform Built Exclusively for Malaysia

City88 is more than just another gaming platform. We are a team of individuals who truly understand what Malaysian players need — from security and convenience to fast withdrawals and an enjoyable gaming experience. Since day one, our vision has been singular: to be the most trusted, fairest, and most rewarding platform in Malaysia.

Licensed & Trusted Fast Withdrawals 24/7 Support SSL Encryption
100K+
Registered Members
500+
Game Selection
97.3%
Average RTP
< 10 min
Withdrawal Time
The Story of Behind City88

City88 was built on a strong conviction: Malaysian players deserve a better gaming experience — safer, fairer, and more enjoyable. Our founding team comprises industry veterans with over a decade of expertise in gaming technology, cybersecurity, and customer service.

We understand that trust cannot be demanded — it must be earned through action. That is why city88 operates under a recognised licence, uses 256-bit SSL encryption technology to protect every player's data and transactions, and ensures every game offered uses an RNG (Random Number Generator) system certified by independent international auditing bodies.

City88 is more than just a gaming platform — it's a community. We take pride in the close relationships between our team and the loyal players who have been with us from the very beginning. Every piece of feedback, every suggestion, and every complaint is taken seriously and used as the basis for our continuous improvement.

Today, city88 has grown into one of the most popular online gaming platforms in Malaysia, with over 100,000 registered members from across the country — from Perlis all the way to Sabah and Sarawak. This growth is no coincidence; it is the result of our unwavering commitment to quality, fairness, and player satisfaction.

Our Mission: To provide the safest, fairest, and most enjoyable online gaming experience for every player in Malaysia — regardless of their background or level of experience.

Journey City88
2019
Founding of City88

City88 was founded by a team of gaming industry experts with a vision to build a platform that truly meets the needs of Malaysian players. The technical infrastructure and security framework were built from the ground up to the highest international standards.

2020
Official Launch & First 10,000 Members

City88 launched full operations with over 200 slot and fish shooting games. Within just 6 months, the platform successfully reached 10,000 registered members — far exceeding the founding team's original targets.

2021
Game Library Expansion

City88 added over 150 new games including progressive jackpot slots from world-class providers. Instant withdrawal via DuitNow and e-wallets was introduced, cutting processing time to under 10 minutes.

2022
City88 Mobile App

The official city88 app for Android and iOS launched, allowing players to enjoy a full gaming experience right at their fingertips. Over 30,000 downloads were recorded in the first month of launch alone.

2023
100,000 Members & Industry Awards

City88 reached a historic milestone of 100,000 active registered members. The platform also received industry recognition as one of the most trusted gaming platforms in Southeast Asia.

2026–Present
Continuous Innovation

City88 continues to invest in the latest technology, an expanding game selection, and ongoing user experience improvements — ensuring the platform stays relevant and remains the top choice for Malaysian players.

Why City88 Different from Other Platforms?

Six key reasons why city88 is the first choice of savvy Malaysian players.

First-Class Security & Data Protection

City88 uses 256-bit SSL encryption — the same standard adopted by the world's leading financial institutions. All your personal data and financial transactions are fully protected from unauthorised access. Our security systems are monitored around the clock, 24/7, by a dedicated cybersecurity team.

Malaysia's Fastest Withdrawals

We understand that time is precious. That is why city88 processes all withdrawal requests in under 10 minutes via DuitNow, Touch 'n Go, and local banks. No excuses, no delays — your winnings belong to you and will reach you promptly without any hassle.

Certified RTP & Fair Play

All games at city88 use RNG technology certified by independent international auditing bodies. The RTP rate for every game is displayed transparently — no secrets, no manipulation. You play on a genuinely fair platform where every round gives you a real and consistent chance to win.

Smooth & Responsive Mobile App

The official city88 app is available for Android and iOS, designed to deliver a seamless gaming experience anywhere, anytime. A clean interface, intuitive navigation, and fast load times make every session on the city88 mobile app truly enjoyable.

24/7 Malaysian-Language Customer Support

The dedicated city88 customer support team is ready to assist you 24 hours a day, 7 days a week — in Malay, English, and Mandarin. Whether you have questions about bonuses, technical issues, or account enquiries, we respond promptly via live chat, WhatsApp, and email.

Most Competitive Bonuses & Promotions

From a generous welcome bonus, weekly cashback, daily reload bonuses, to a VIP loyalty program that delivers ongoing rewards — city88 ensures every ringgit you deposit delivers maximum value. Transparent and reasonable rollover requirements mean you can enjoy your bonuses without feeling trapped.

Core Values That Drive Every Decision We Make

At city88, every decision we make — from game selection and platform design to withdrawal policies — is grounded in five core values we never compromise on.

Integrity in Every Action

We operate with full transparency. No hidden terms, no unreasonable conditions, and no manipulation in any game. What we promise is what we deliver — every time, without exception.

Players Come First

Every decision we make starts with one question: is this good for our players? Player satisfaction and safety are not just a slogan — they are the true measure of our success as a platform.

Relentless Innovation

The online gaming industry evolves rapidly. We constantly monitor the latest trends, listen to player feedback, and invest in new technology to ensure city88 always stays one step ahead of the competition.

Social Responsibility

City88 is committed to responsible gaming practices. We provide self-control tools, deposit limits, and access to support resources for players who need assistance. Entertainment should remain entertainment — never a burden.

Continuous Excellence

We are not satisfied with "good enough". Every aspect of our platform — from site speed and security to game selection and customer support — is continuously evaluated and improved.

Partners Providers World-Class

The quality of your gaming experience at city88 starts with our strict selection of game providers. We only partner with providers that have a proven track record, valid RNG certification, and a solid international reputation.

Pragmatic Play
Habanero
Spadegaming
JDB Gaming
CQ9 Gaming
Joker Gaming
Playtech
Microgaming
Method Payments Supported
DuitNow QR
Touch 'n Go
Maybank
CIMB Bank
Public Bank
Crypto
Team City88 — The People Behind the Platform

Behind every button, every game, and every win — there is a team working hard to ensure your experience is always at its best.

DK
Dato' Khairul
Chief Executive Officer

Over 15 years of experience in the technology and finance industry. He is the architect behind city88's strategic vision and direction, built on a foundation of trust and innovation.

SL
Shu Ling
Chief Technology Officer

Cybersecurity expert and large-scale system architecture specialist. He leads the engineering team that ensures the city88 platform operates with the highest levels of encryption and performance.

AR
Amirul Rashid
Head of User Experience

An experienced digital experience designer who builds every city88 user flow based on real data and feedback from Malaysian players — making every interaction as smooth and intuitive as possible.

NF
Nurul Faiqah
Head of Customer Support

A committed support team leader who ensures every player enquiry and complaint is resolved quickly, efficiently, and courteously. She has built a support culture that genuinely puts players first.

Responsible Gaming — A Sincere Commitment from City88

City88 believes entertainment should remain entertainment. We take our social responsibility very seriously and provide a range of tools to help players maintain control over their gaming activity.

Adjustable Deposit Limits

Set your own daily, weekly, or monthly deposit limits to keep your gaming comfortably within budget.

Game Break

Use the game break feature to pause whenever you feel you need a rest from gaming activity.

Instant Support Access

Links to responsible gambling support organisations are always available within the platform for anyone who needs them.

Start Your Journey
Join City88 Today — Free & Easy

Over 100,000 players have trusted city88 as their go-to gaming platform in Malaysia. Now it's your turn. Register for free in under 2 minutes, claim your exclusive welcome bonus, and start enjoying 500+ top games from leading international providers.

Gambling involves risk. Play responsibly. For users aged 18 and above only. Responsible Gaming

Bahasa Melayu